Privacy Policy

Effective date: January 1, 2025 (update this date anytime you change the policy).

1. Overview

This Privacy Policy explains how ConvaLink (“we”, “us”) collects, uses, and protects information when you use ConvaLink.

2. Information We Collect

• Account information: profile name and basic settings (and phone/email if you choose to use them).
• Usage data: app interactions, diagnostics, crash logs, and performance metrics.
• Device data: device model, OS version, language, and identifiers required to operate the service.
• Contacts (optional): only if you grant permission to help you find people you know.

3. Messages & Content

If ConvaLink uses end-to-end encryption (E2EE), message content is designed to be unreadable to ConvaLink. Some metadata (like delivery timestamps) may still exist for basic app functionality.

4. How We Use Information

• To provide and maintain the Service (authentication, delivery, sync).
• To improve reliability and performance (debugging, analytics).
• To protect safety and prevent abuse (spam, fraud, security incidents).
• To communicate with you (support, service notices).

5. Sharing

We do not sell your personal information. We may share limited data with:

• Service providers (hosting, analytics, crash reporting) under contracts.
• Legal compliance when required by law or valid legal process.

6. Data Retention

We keep data only as long as needed for the purposes described, unless longer retention is required by law. You may request deletion where available.

7. Security

We use reasonable measures to protect information. No system is 100% secure, so we cannot guarantee absolute security.

8. Your Choices

• You can control permissions (contacts, notifications) in device settings.
• You can request help accessing or deleting your data by contacting us.

9. Children

ConvaLink is not intended for children under the age required by local law without guardian consent.

10. Changes to This Policy

We may update this policy. If changes are material, we will provide notice.

11. Contact

Questions? Contact us at contact@convalink.example.